Privacy policy

Last updated: May 20, 2026

Kinetix operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a seamless and performance-driven shopping experience. Our store is powered by Shopify, which enables us to deliver these Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you interact with our Services. By accessing or using Kinetix, you agree to the practices described below.

1. Personal Information We Collect

“Personal information” refers to any data that identifies or can reasonably be linked to you.

We may collect:

  • Contact Information: Name, email, phone number, billing/shipping address
  • Payment Information: Credit/debit card details, billing data, transaction confirmations
  • Account Details: Username, password, preferences
  • Order & Activity Data: Purchases, cart activity, returns, browsing behavior
  • Communications: Messages sent to customer support
  • Device & Usage Data: IP address, browser type, device identifiers, interaction data

2. How We Collect Information

We collect information:

  • Directly from you (when you place orders, create accounts, or contact us)
  • Automatically (via cookies and tracking technologies)
  • From service providers (e.g., Shopify, payment processors)
  • From third-party partners (marketing and analytics platforms)

3. How We Use Your Information

We use your information to:

Provide & Improve Services

  • Process orders and payments
  • Deliver products and manage returns
  • Personalize your shopping experience

Marketing & Advertising

  • Send promotions via email or SMS
  • Show relevant ads based on your activity

Security & Fraud Prevention

  • Protect your account and transactions
  • Detect and prevent unauthorized activity

Customer Support

  • Respond to inquiries and provide assistance

Legal Compliance

  • Meet legal obligations and enforce policies

4. Sharing Your Information

We may share your data with:

  • Shopify and service providers (payments, shipping, analytics)
  • Marketing partners (for advertising and promotions)
  • Affiliates or business partners
  • Authorities or legal entities when required

We do not sell your personal data in the traditional sense.

5. Shopify Integration

Our store is hosted on Shopify. Your data may be processed by Shopify to support functionality, analytics, and personalized experiences.

To learn more: https://privacy.shopify.com

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal data
  • Request deletion
  • Correct inaccurate data
  • Request data transfer (portability)
  • Opt out of targeted advertising

You can also:

  • Unsubscribe from marketing emails anytime
  • Use browser privacy controls (like Global Privacy Control)

7. Data Security & Retention

We implement security measures to protect your data, but no system is 100% secure. We retain information only as long as necessary for business, legal, or operational purposes.

8. Children’s Privacy

Kinetix is not intended for individuals under the age of 16. We do not knowingly collect data from minors.

9. International Data Transfers

Your data may be processed outside your country. We use legally approved safeguards where required.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated date.

11. Contact Us

For questions or privacy requests, contact us via our Contact Page.