Shipping policy
Last updated: May 20, 2026
Thank you for choosing Kinetix. We partner strive to deliver high-performance fitness gear directly to your door.
Please review our shipping and delivery timelines below:
Order Processing
All orders are processed within 1–3 business days.
During this time, we:
- Confirm your order details
- Perform quality checks
- Prepare your items for shipment
Orders are not shipped on weekends or holidays.
Shipping Times
United States
Once your order has been processed and shipped, delivery typically takes:
3–7 business days
International Shipping
For orders outside the United States, delivery typically takes:
7–14 business days after processing
Shipping times may vary depending on your location and local customs procedures.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
You can track your order anytime through our Track Order page on the website.
Customs, Duties & Taxes
For international orders, customs fees, import duties, or taxes may apply upon arrival.
These charges are not included in your order total and are the responsibility of the customer.
Delays
While we strive to deliver within the estimated timeframes, delays may occur due to:
- High demand
- Carrier issues
- Customs processing
Kinetix is not responsible for delays once the package has been handed to the shipping carrier.
Incorrect Shipping Information
Please ensure all shipping details are accurate at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact
If you have any questions about your order or shipping, please contact us through our Contact Page.
By placing an order with Kinetix, you agree to the terms outlined in this Shipping Policy.