Shipping policy

Last updated: May 20, 2026

Thank you for choosing Kinetix. We partner strive to deliver high-performance fitness gear directly to your door.

Please review our shipping and delivery timelines below:


Order Processing

All orders are processed within 1–3 business days.

During this time, we:

  • Confirm your order details
  • Perform quality checks
  • Prepare your items for shipment

Orders are not shipped on weekends or holidays.


Shipping Times

United States

Once your order has been processed and shipped, delivery typically takes:

3–7 business days


International Shipping

For orders outside the United States, delivery typically takes:

7–14 business days after processing

Shipping times may vary depending on your location and local customs procedures.


Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.

You can track your order anytime through our Track Order page on the website.


Customs, Duties & Taxes

For international orders, customs fees, import duties, or taxes may apply upon arrival.

These charges are not included in your order total and are the responsibility of the customer.


Delays

While we strive to deliver within the estimated timeframes, delays may occur due to:

  • High demand
  • Carrier issues
  • Customs processing

Kinetix is not responsible for delays once the package has been handed to the shipping carrier.


Incorrect Shipping Information

Please ensure all shipping details are accurate at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.


Contact

If you have any questions about your order or shipping, please contact us through our Contact Page.


By placing an order with Kinetix, you agree to the terms outlined in this Shipping Policy.